Hospitality
Premium tableware for hotels, restaurants, caterers and distributors. Trade pricing quoted per order, dedicated export support and custom etching on bulk orders.
Volume Pricing
Preferential trade rates tailored to your order volume and recurring needs.
Dedicated Support
A personal account manager guides you from first enquiry to delivery.
Custom Projects
Exclusive tailor-made products developed for your brand, from first sketch to final delivery.
Beyond our own collections, we also offer professional product design capabilities to create exclusive, tailor-made products for our clients.
Hotels · Restaurants · Cafés · Catering & Events
Hospitality contact page.
Hospitality FAQ
Do you have a minimum order quantity?
There is no standard minimum order quantity for our flatware range. For a project quotation, please send the products, quantities and delivery destination so we can confirm the most suitable commercial terms.
How do trade quotations work?
Trade pricing is quoted per order and tailored to your order volume and recurring requirements. Please include the product names or links, quantities, destination and any timing requirements in your enquiry.
Can you provide samples?
Please ask about samples in your trade enquiry. We can review the products, quantities and project requirements before confirming the most suitable sample arrangement.
What are the standard and custom production lead times?
For stock patterns, the published production lead time is 20–30 business days. Custom OEM work is typically 30–45 business days. The confirmed timing depends on the selected products, quantities and approved specifications.
Can you develop custom products or engraving?
Yes. We offer custom product development and custom etching for bulk orders. A project enquiry can begin with a sketch, reference product, product list or written specification.
Which customers do you support?
We support hotels, restaurants, cafés, catering and events businesses, distributors and other professional hospitality buyers.
What should a buyer include in a trade enquiry?
Please include the product links or product names, required quantities, preferred materials or finishes, delivery destination, target timing and any custom requirements. This helps the team review the request efficiently.
How quickly does the team respond to enquiries?
For existing customer support enquiries, the published response target is within 24 hours. For a new trade or custom project, the team will review the specification and reply with the next steps.